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FAQ

Do you have a question? Below you’ll find all our answers to frequently asked questions. Is your question not listed? Feel free to contact us. We are happy to help.

A terrace canopy and a veranda are two words implying the same thing; An extension to a house covering an outside area. Or a roof supported by two posts, made of aluminium or wood and polycarbonate or glass roofing.

A garden rooms refers to an ‘uninsulated’ house extension in the shape of a terrace canopy or veranda equipped with (glass) (sliding) doors so that the area can be fully closed. Architecturally, a garden room is not part of the house.

A garden room looks like a conservatory, but the main differences is that a conservatory refers to an insulated extension of the house. So this is an actual part of a house, making it more expensive and complicated to buy and install a conservatory.

With its product range, Glass Garden Room specializes entirely on terrace canopies, verandas and garden rooms.

A veranda allows you to create a covered outside area. In addition to being a beautiful addition to your house, it also allows you to find shelter from the sun, or to sit outside in rainy or cold weather. In addition, it also allows you to better protect your garden furniture against weather influences.

Why choose an aluminium veranda? Below, you’ll find a brief list of the benefits of aluminium:

  • Aluminium veranda’s are generally cheaper than veranda’s made from different materials
  • An aluminium veranda offers a strong construction that will last for many years
  • Aluminium requires little maintenance. It is a metal that doesn’t corrode or rot like timber.
  • Aluminium veranda’s have a longer lifespan, meaning that you just have to invest once, and can enjoy the veranda for many years, without having to  replace it..

Glass Garden Rooms is a B2B wholesale supplier and only delivers to a selected dealer network in the Netherlands, Belgium, Germany, France and Denmark. We are happy to refer you to a Glass Garden Room dealer near you!

The specialized dealers from our network are happy to help you with advice about the best products in your situation and what product best fits your wishes. In addition, these dealers can deliver and install a customized veranda. The local dealer is also at your service in case of questions, complaints and problems.

A terrace canopy requires little maintenance. We do recommend however to clean the veranda about twice a year. In addition to the fact that your veranda looks better without dirt, it also increases the lifespan of the veranda.

When cleaning your veranda, we recommend using a sponge or a soft cloth. You can easily clean the aluminium frame with water and a neutral soap.

The polycarbonate roofing can be cleaned in the same way, but be extra careful. Don’t forget to frequently keep the gutter free from leaves and dirt to prevent the water drain from getting clogged.

Due to the water vapour permeability of polycarbonate, condensation can occur in the polycarbonate sheets. The occurrence of condensate in the chambers depends on the weather conditions and on the installation situation. Weather conditions are understood to mean: temperature, temperature difference between inside and outside, absolute humidity, relative humidity, wind and convection circumstances and solar radiation.

In this context, we want to emphasize that condensate in the sheets does not adversely affect the function and quality of the sheets and can occur temporarily and in different forms in and on the individual sheets. In Opaque coloured sheets this is less visible. Do you have any doubts or questions about this? If so, please get in touch with your Glass Garden Rooms dealer.

Our products are made from high quality materials with a long lifespan. We offer a standard 5-year warranty on all our aluminium verandas.

Unfortunately, storm damage is not covered by the warranty of Glass Garden Rooms products, but often, it can be resolved with you insurance company. Our Glass Garden Rooms dealers can help you repair storm damage to your veranda. So don’t hesitate to contact your Glass Garden Rooms dealer.     

In case of proper maintenance, a canopy should last many years. Of course, many aspects can affect this, that is why we can’t offer any fixed terms.

FAQ ROOMS

Adding a glass door system to an existing canopy at a later moment is no problem at all. We are happy to refer you to a specialized Glass Garden Room dealer near you!

We follow the European guidelines for assessing glass. There is a ducth explanation on these guidelines. You can see it here. (Document only available in dutch)

Because of the flexible design of the glass sliding door systems, the Fiano sliding doors can be placed underneath every veranda, even if they are not a Glass Garden Rooms product.

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